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Mediation Support Activities & Services

As part of DPPA's overall peacemaking and preventive diplomacy efforts, MSU engages in a wide range of activities including operational support to mediation, facilitation and dialogue processes, strengthening the mediation capacity of partners and developing mediation guidance and best practices.

Snapshot of Current Activities

Click region to see operational activities

For more information on MSU activities, see our Quarterly Updates/Annual Reports. The sensitivity of some engagements means that not all MSU activities can be reported in the public domain. The reports focus on MSU as a service provider and do not reflect the full spectrum of DPA's work in leading and supporting mediation efforts.

Mediation Support Service

Established in 2006, MSU is a central hub for mediation support within the UN system. The Unit was set-up to provide professional, cross-cutting support to 'good offices' activities, including preventive diplomacy and the mediation of disputes. MSU is a service provider to a wide range of actors, including the UN system, regional organizations, Member States and relevant peacemaking entities.



 
Download our Factsheets:

Our mediation support services focus on three main areas

  1. Technical and operational support for peace processes:

    MSU provides support throughout the planning, implementation and evaluation phases of a mediation process. This includes strategy development and process design as well as advice on thematic issues from a mediation perspective.

  2. Strengthening of mediation capacity of the United Nations, its partners, and parties to a conflict:

    MSU manages a series of flagship trainings including the High Level Mediation Course and the Ceasefire Mediation Course.  MSU provides support to the annual DPA High-Level Seminar on Gender and Inclusive Mediation Strategies. The Unit also provides tailored-made one-on-one coaching for mediators and training for mediation teams on mediation and negotiation techniques and skills, strategy development, process design and thematic issues. Such training initiatives may also be offered to parties to a conflict at the request of the mediator. MSU capacity-building support is also available to regional organizations and Member States seeking to strengthen their mediation capacity.

  3. Development and dissemination of mediation guidance, lessons learned and best practices:

    MSU is the institutional repository for mediation knowledge, lessons learned and best practices, including the UN Guidance for Effective Mediation which identifies a number of key fundamentals that should be considered in a mediation effort, outlines some potential challenges and dilemmas faced by mediators and offers some guidance.

    MSU has also developed other guidance material for mediators and their teams including: the Special Envoy Briefing Package — a compilation of key UN policies and approaches to mediation; the UN Manual for Mediators — a distillation of core mediation techniques and experiences drawn from the specific experiences of UN envoys; and the Mediation Start-up Guidelines — a toolkit for the establishment of a mediation effort, with a particular focus on the administration and management dimensions.

    Tailored guidance is also frequently developed by MSU in response to a specific request from the field, often involving comparative case analysis. Such material is not generally made available beyond the requesting entity.

MSU capacities to provide mediation support are based on:

  • MSU staff providing first-line analytical and operational support to peace processes.

  • The Standby Team of Senior Mediation Advisers who can be deployed within 72 hours.

  • The Mediation Experts Roster, which is a database of senior mediators, operational - level mediators and technical-level experts, managed by MSU on behalf of DPA, and includes personnel available for longer deployments.

     

     

Map Disclaimer

The boundaries and names shown and the designations used on this map do not imply official endorsement or acceptance by the United Nations.

Sudan-South Sudan. Final boundary between the Republic of Sudan and the Republic of South Sudan has not yet been determined.

Jammu and Kashmir. Dotted line represents approximately the Line of Control in Jammu and Kashmir agreed upon by India and Pakistan. The final status of Jammu and Kashmir has not yet been agreed upon by the parties.

Chagos Archipelago/Diego Garcia. Appears without prejudice to the question of sovereignty.

Falkland Islands (Malvinas). A dispute exists between the Governments of Argentina and the United Kingdom of Great Britain and Northern Ireland concerning sovereignty over the Falkland Islands (Malvinas).

Region activities

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Mediation Support Activities & Services (hardcoded)

As part of DPA's overall peacemaking and preventive diplomacy efforts, MSU engages in a wide range of activities including operational support to mediation, facilitation and dialogue processes, strengthening the mediation capacity of partners and developing mediation guidance and best practices.

Snapshot of Current Activities

Click region to see activities

For more information on MSU activities, see our Quarterly Updates/Annual Reports. The sensitivity of some engagements means that not all MSU activities can be reported in the public domain. The reports focus on MSU as a service provider and do not reflect the full spectrum of DPA's work in leading and supporting mediation efforts.

Mediation Support Service

Established in 2006, MSU is a central hub for mediation support within the UN system. The Unit is set-up to provide professional, cross-cutting support to 'good offices' activities, including preventive diplomacy and the mediation of disputes. MSU is a service provider to a wide range of actors, including the UN system, regional organizations, Member States and relevant peacemaking entities.



Download our Factsheets:

Our mediation support services focus on three main areas

  1. Technical and operational support for peace processes:

    MSU provides support throughout the planning, implementation and evaluation phases of a mediation process. This includes strategy development and process design as well as advice on thematic issues from a mediation perspective.

  2. Strengthening of mediation capacity of the United Nations, its partners, and parties to a conflict:

    MSU provides tailored-made one-on-one coaching for mediators and training for mediation teams on mediation and negotiation techniques and skills, strategy development, process design and thematic issues. Such training initiatives may also be offered to parties to a conflict at the request of the mediator. MSU capacity-building support is also available to regional organizations and Member States seeking to strengthen their mediation capacity.

  3. Development and dissemination of mediation guidance, lessons learned and best practices:

    MSU is the institutional repository for mediation knowledge, lessons learned and best practices, including the UN Guidance for Effective Mediation which identifies a number of key fundamentals that should be considered in a mediation effort, outlines some potential challenges and dilemmas faced by mediators and offers some guidance.

    MSU has also developed other guidance material for mediators and their teams including: the Special Envoy Briefing Package — a compilation of key UN policies and approaches to mediation; the UN Manual for Mediators — a distillation of core mediation techniques and experiences drawn from the specific experiences of UN envoys; and the Mediation Start-up Guidelines — a toolkit for the establishment of a mediation effort, with a particular focus on the administration and management dimensions.

    Tailored guidance is also frequently developed by MSU in response to a specific request from the field, often involving comparative case analysis. Such material is not generally made available beyond the requesting entity.

MSU capacities to provide mediation support are based on:

  • MSU staff providing first-line analytical and operational support to peace processes.

  • The Standby Team of Mediation Experts who can be deployed within 72 hours.

  • The Mediation Experts Roster, which is a database of senior mediators, operational - level mediators and technical-level experts, managed by MSU on behalf of DPA, and includes personnel available for longer deployments.

  • Africa

    Africa

     

    Central African Republic

    MSU has been deploying expertise to CAR to support the peacekeeping mission (MINUSCA) in its role as a member of the Panel of Facilitators of the AU-led African Initiative for Peace and Reconciliation. MSU supported MINUSCA reflections on proposals for interim security arrangements and cessation of hostilities modalities that could be part of a final peace agreement between the Government and the armed groups.  MSU also continued to provide support to MINUSCA efforts to elaborate an integral framework for a transitional justice strategy tailored to the specific needs and institutional capacities of the CAR. In addition, MSU provided expertise on local mediation to two of MINUSCA’s field offices – Bambari and Bangassou – to push forth local peace processes aimed at reducing violence and advance reconciliation in advance of a national peace agreement.

     

    Somalia

    MSU provided mediation and process design training to over 50 staff members of the United Nations Assistance Mission in Somalia (UNSOM). This has equipped UNSOM
    to provide technical support to Somali-led mediation and conflict resolution processes.

     

    South Sudan

    Following the adoption of the Revitalised Agreement on the Resolution of the Conflict in the Republic of South Sudan in September 2018, MSU provided an expert to support the Intergovernmental Authority on Development in the implementation of the Independent Boundaries Commission and Technical Boundaries Committee.
     

    Sudan

    MSU has been supporting the peace engagement efforts led by the African Union High-Level Implementation Panel (AUHIP) and the Office of the Special Envoy of Sudan and South Sudan (OSESSS). Through consecutive deployments, the SBT expert directly supported discussions with Sudanese and South Sudanese counterparts in efforts to identify potential entry points in the larger ongoing peace process.

    Africa
  • Asia and the Pacific

    Asia & the Pacific

     

    Myanmar

    MSU provided technical advice and support to the Joint Ceasefire Monitoring Committee (JMC) and the Technical Support Centre (TSC), through the Office of the Resident Coordinator. Experts were deployed to conduct two technical needs assessment missions in 2018.

     

    Papua New Guinea/Bougainville

    MSU provided support to the Office of the Resident and Humanitarian Coordinator including by deploying expertise to undertake a comprehensive political and security analysis for advising on the weapons disposal strategy and advisory support for the post referendum task force.

     

    Asia & the Pacific
  • Middle East and West Asia

    Middle East & West Asia

     

    Afghanistan

    MSU assisted UNAMA in organising, in partnership with the Government of Norway, an experience-sharing seminar in Kabul where experts on the recent Colombia and Philippines peace negotiations shared insights with the High Peace Council, members of the Government negotiating team, and members of the Peace Advisory Board.

     

    Syria

    MSU is providing ongoing technical advice to the Office of the Special Envoy for Syria, to support the UN’s efforts towards a peaceful solution to the Syrian conflict and implementation of resolution 2254. Support has been focussed on process design, political transition, security arrangements, constitution-making issues, and inclusion.

     

    Yemen

    MSU is supporting efforts by the Office of the Special Envoy for Yemen to facilitate intra-Yemeni discussions. Advice provided to the Office of the Special Envoy has included options on inclusion mechanisms and modalities, for example through the use of communications technology. MSU has also provided support on constitutional and power-sharing issues, including through a series of Track II consultations with Yemeni interlocutors. MSU is also currently engaged in supporting the operation of the United Nations Mission in support of the Hudaydah Agreement (UNMHA). 
     

    Middle East & West Asia
  • The Americas

    The Americas and the Caribbean

     

    Chile

    At the request of Chile’s Resident Coordinator, MSU supported the design and facilitation of a three-day conflict analysis and management workshop for UNCT staffers. This workshop, organized with the support of UNDP Chile, provided an opportunity for heads of UN agencies and 20 UNCT staffers to deepen their knowledge on conflict analysis and dialogue facilitation with a focus on environmental and inter-cultural conflicts.

     

    Honduras

    MSU supported the Resident Coordinator in Honduras in the implementation of the recent political dialogue between the Government of Honduras and some of the country’s political forces. An expert supported the discussions of the Human Rights Working Group and its effort to reach consensus on thematic issues, in order to develop and transmit recommendations for consideration.

     

     

     

     

    The Americas
  • Europe

    Europe

     

    Georgia

    MSU is providing ongoing support to the efforts of the UN Representative to the Geneva International Discussions.
     

    Europe