Prepared in response to the request of the General Assembly and in conformity with the Charter of the United Nations, the Guidance aims to inform the design and management of mediation processes. It is intended as a resource for mediators, States and other actors supporting mediation efforts but is also relevant for conflict parties, civil society and other stakeholders.

On 23 March 2020, Secretary-General António Guterres issued an appeal for an immediate global ceasefire to help create conditions for the delivery of lifesaving aid, reinforce diplomatic action and bring hope to places that are among the most vulnerable to the COVID-19 pandemic. As of 23 June 2020, the Secretary-General's call had received support from 179 Member States and one non-member observer State, as well as a range of regional organizations and international and local civil society actors.